{"id":49275,"date":"2025-09-25T11:25:43","date_gmt":"2025-09-25T18:25:43","guid":{"rendered":"https:\/\/www.franklincovey.com\/?p=49275"},"modified":"2025-09-25T14:39:40","modified_gmt":"2025-09-25T21:39:40","slug":"leadership-communication-skills","status":"publish","type":"post","link":"https:\/\/franklincovey.kz\/en\/blog\/leadership-communication-skills\/","title":{"rendered":"6 Key Leadership Communication Skills"},"content":{"rendered":"\n<section class=\"block block-blog-header\">\n    <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"hero-content\">\n            <h1>6 Key Leadership Communication Skills for Building Trust and Execution<\/h1>\n                                <\/div>\n        <div class=\"hero-image\">\n                            <img decoding=\"async\" src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                dam=\"true\"\n                data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2025\/09\/6-key-leadership-300x300-1.png\"\n                alt=\"\"\n                class=\"image-main lazy\">\n                    <\/div>\n    <\/div>\n    <span class=\" animated-line\"><\/span>\n<\/section>\n\n<section class=\"block block-table-of-contents\" id=\"block_ad70eb786f8dc820756b399a68881095\">\n\t<div class=\"uk-container\">\n\t\t<div class=\"heading\">\n\t\t\t<div class=\"title\">Table of Contents<\/div>\n\t\t\t\t\t<\/div>\n\t\t<ul class=\"items\">\n\t\t\t\t\t\t\t<li><a href=\"#a2\" alt=\"Why Leadership Communication Skills Matter \" class=\"link-to-anchor\">Why Leadership Communication Skills Matter <\/a><\/li>\n\t\t\t\t\t\t\t<li><a href=\"#a3\" alt=\"6 Key Leadership Communication Skills\u00a0\" class=\"link-to-anchor\">6 Key Leadership Communication Skills\u00a0<\/a><\/li>\n\t\t\t\t\t\t\t<li><a href=\"#a4\" alt=\"1. Listen to Understand\u00a0\" class=\"link-to-anchor\">1. Listen to Understand\u00a0<\/a><\/li>\n\t\t\t\t\t\t\t<li><a href=\"#a5\" alt=\"2. Prioritize Clarity and Intent\u00a0\" class=\"link-to-anchor\">2. Prioritize Clarity and Intent\u00a0<\/a><\/li>\n\t\t\t\t\t\t\t<li><a href=\"#a6\" alt=\"3. Model Consistency in Words and Actions\u00a0\" class=\"link-to-anchor\">3. Model Consistency in Words and Actions\u00a0<\/a><\/li>\n\t\t\t\t\t\t\t<li><a href=\"#a7\" alt=\"4. Create a Two-Way Dialogue Culture\u00a0\" class=\"link-to-anchor\">4. Create a Two-Way Dialogue Culture\u00a0<\/a><\/li>\n\t\t\t\t\t\t\t<li><a href=\"#a8\" alt=\"5. Adapt Messages to Different Audiences and Channels\u00a0\" class=\"link-to-anchor\">5. Adapt Messages to Different Audiences and Channels\u00a0<\/a><\/li>\n\t\t\t\t\t\t\t<li><a href=\"#a9\" alt=\"6. Align Teams on Vision and Purpose\u00a0\" class=\"link-to-anchor\">6. Align Teams on Vision and Purpose\u00a0<\/a><\/li>\n\t\t\t\t\t\t\t<li><a href=\"#a10\" alt=\"Partner Spotlight: How PepsiCo Foods Scaled Leadership Communication Organization-Wide\u00a0\" class=\"link-to-anchor\">Partner Spotlight: How PepsiCo Foods Scaled Leadership Communication Organization-Wide\u00a0<\/a><\/li>\n\t\t\t\t\t\t\t<li><a href=\"#a11\" alt=\"Develop Leadership Communication Skills for Improved Organizational Trust &#038; Execution \" class=\"link-to-anchor\">Develop Leadership Communication Skills for Improved Organizational Trust &#038; Execution <\/a><\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<span class=\"animated-line\"><\/span>\n<\/section>\n\n<script type=\"text\/javascript\">\n\tjQuery(function(){\n\t\t$(\"#block_ad70eb786f8dc820756b399a68881095 .link-to-anchor\").click(function() {\n\t\t\tvar $me = jQuery(this);\n\t\t    $([document.documentElement, document.body]).animate({\n\t\t        scrollTop: $($me.attr('href')).offset().top - (jQuery('#main-header').outerHeight() + 75)\n\t\t    }, 1000);\n\t\t});\n\t});\n<\/script>\n\n\n<p class=\"has-x-large-font-size wp-block-paragraph\"><strong>Key Takeaways<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Leadership communication skills are a learnable, repeatable set of behaviors that drive clarity, build trust, and deliver measurable results.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When leaders communicate with purpose and precision, they create alignment, reinforce strategy, and empower execution at every level of the organization.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Effective communication is foundational to long-term organizational performance and <a href=\"http:\/\/127.0.0.1:8081\/blog\/leadership-development\/\" target=\"_blank\" rel=\"noreferrer noopener\">leadership development<\/a>.&nbsp;<\/li>\n<\/ul>\n\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"a2\">&nbsp;<\/a>\n\n\n<p class=\"has-x-large-font-size wp-block-paragraph\"><strong>Why Leadership Communication Skills Matter<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Leaders are responsible for shaping how information flows, how decisions are made, and how people feel connected to their work. In other words, communication isn\u2019t ancillary to leadership\u2014it <em>is<\/em> leadership in action.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Building effective leadership communication skills supports five essential outcomes:&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Driving alignment toward goals.<\/strong> When leaders communicate clearly, teams stay focused on what matters most.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Building trust and strengthening relationships.<\/strong> Trust is established when leaders consistently demonstrate clarity, reliability, and responsiveness.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Reinforcing priorities and strategic direction.<\/strong> Communication helps translate long-term vision into immediate, actionable priorities.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Coaching and developing team members.<\/strong> Feedback and dialogue support continued growth and learning.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><strong>Resolving conflict and making high-stakes decisions.<\/strong> Clear communication de-escalates tensions and helps teams focus on solutions.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">There are many <a href=\"http:\/\/127.0.0.1:8081\/blog\/communication-strategies\/\" target=\"_blank\" rel=\"noreferrer noopener\">communication strategies<\/a> that can empower leaders to achieve these five outcomes. Below, we\u2019ll outline six key leadership communication skills your leaders can use to build trust, drive execution, and strengthen culture\u2014starting with the most foundational behavior: listening.&nbsp;<\/p>\n\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"a3\">&nbsp;<\/a>\n\n\n<p class=\"has-x-large-font-size wp-block-paragraph\"><strong>6 Key Leadership Communication Skills<\/strong>&nbsp;<\/p>\n\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"a4\">&nbsp;<\/a>\n\n\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>1. Listen to Understand<\/strong>&nbsp;<\/p>\n\n\n<section class=\"block block-pull-quote\">\n    <img decoding=\"async\" class=\"quote\" src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/quote.png\" alt=\"Quote PNG\">\n    <div class=\"quote-inner\">\n        <h2>When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building.<\/h2>\n        <p class=\"quote-author\">&mdash; Stephen R. Covey<\/p>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<p class=\"wp-block-paragraph\">One of the most powerful habits a leader can develop is to <a href=\"http:\/\/127.0.0.1:8081\/courses\/the-7-habits\/habit-5\/\" target=\"_blank\" rel=\"noreferrer noopener\">Seek First to Understand, Then to Be Understood<\/a><sup>\u00ae<\/sup>. Effective leaders move beyond reactive listening to develop empathetic listening behaviors that foster clarity and connection.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Self-Awareness Checks:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Am I listening to understand or to respond?&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do I interrupt or finish others\u2019 sentences?&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How often do I ask clarifying questions before offering solutions?&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Team Feedback Mechanisms:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After someone shares a concern or idea, ask: \u201cHow would you like me to support you on this?\u201d&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In group settings, listen for underlying values and assumptions, then say: \u201cHere\u2019s what I think I\u2019m hearing\u2014did I get that right?\u201d&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Normalize reflection moments: \u201cBefore we move forward, what have I missed or misunderstood?\u201d&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Listening is more than a courtesy; it\u2019s a leadership discipline that uncovers insight, prevents miscommunication, and builds mutual respect.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Download our free guide to learn how to <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-listen-like-a-leader?x=j4G37p&amp;lb-mode=overlay\" target=\"_blank\" rel=\"noreferrer noopener\">Listen Like a Leader<\/a>.&nbsp;<\/strong><\/p>\n\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"a5\">&nbsp;<\/a>\n\n\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>2. Prioritize Clarity and Intent<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clarity reduces confusion and aligns teams around what success looks like. Great communicators <a href=\"http:\/\/127.0.0.1:8081\/courses\/the-7-habits\/habit-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Begin With the End in Mind<\/a><sup>\u00ae<\/sup>, anchoring every message to a specific purpose or desired outcome.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, a project manager could say, \u201cWe need to launch this product by the end of the month to meet seasonal demand. Success means launching on time without sacrificing quality.\u201d This purpose-driven message aligns the team around the goal and ensures everyone understands what success looks like.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next, leaders must identify which messages require clarity and priority\u2014allowing them to <a href=\"http:\/\/127.0.0.1:8081\/courses\/the-5-choices\/choice-1\/\" target=\"_blank\" rel=\"noreferrer noopener\">act on the most important priorities<\/a>, rather than merely the urgent ones. This is especially critical during moments of conflict or uncertainty, when leaders must set expectations, reduce ambiguity, and reinforce key actions as they <a href=\"http:\/\/127.0.0.1:8081\/courses\/6-critical-practices\/gain-dont-drain-energy\/\" target=\"_blank\" rel=\"noreferrer noopener\">lead their team through change<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Download our guide to learn to <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-manage-your-time-like-a-pro?x=j4G37p&amp;lb-mode=overlay\" target=\"_blank\" rel=\"noreferrer noopener\">Manage Your Time Like a Pro<\/a> and make space for what matters most.&nbsp;<\/strong><\/p>\n\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"a6\">&nbsp;<\/a>\n\n\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>3. Model Consistency in Words and Actions<\/strong>&nbsp;<\/p>\n\n\n<section class=\"block block-pull-quote\">\n    <img decoding=\"async\" class=\"quote\" src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/quote.png\" alt=\"Quote PNG\">\n    <div class=\"quote-inner\">\n        <h2>When there is high trust, communication is easy, effortless, instantaneous.<\/h2>\n        <p class=\"quote-author\">&mdash; Stephen R. Covey\u00a0<\/p>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/127.0.0.1:8081\/courses\/leading-at-the-speed-of-trust\/\" target=\"_blank\" rel=\"noreferrer noopener\">Trust<\/a> is fundamental to effective leadership communication, and consistency is the key to building it. According to Gallup, employees who trust their leaders are <a href=\"https:\/\/www.gallup.com\/workplace\/393401\/trust-decline-rebuild.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">61% more likely to stay<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Leaders who say one thing but do another erode trust quickly, leading to confusion and disengagement within teams. Modeling consistency involves aligning your words with your actions, ensuring that what you communicate is reflected in how you behave. This requires leaders to take responsibility for outcomes and make intentional choices that reinforce their commitments.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For leaders, consistency in communication means being reliable and predictable in what they say, especially when navigating team challenges. When leaders consistently follow through on their promises and decisions, team members feel secure and supported.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For instance, if a leader communicates that a project deadline is a priority but then repeatedly allows delays or shifts in focus, the team will begin to question the leader\u2019s reliability. On the other hand, when a leader sets clear expectations and delivers on them, trust deepens, making teams more likely to stay motivated and aligned with the leader&#8217;s vision.&nbsp;<\/p>\n\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"a7\">&nbsp;<\/a>\n\n\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>4. Create a Two-Way Dialogue Culture<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Effective communication is a two-way street. Leaders who only broadcast information without inviting feedback will miss valuable opportunities for collaboration and understanding. A key leadership communication skill is creating a culture where dialogue thrives\u2014where leaders actively engage with their teams, not just in sharing information, but in listening, asking questions, and considering input.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Creating a two-way dialogue starts with leaders being open and approachable. Instead of delivering information in a one-sided manner, leaders should invite conversation. This means not only explaining the &#8220;what&#8221; and the &#8220;why&#8221; of decisions but also asking for team input and providing context for the direction being taken. For example, rather than just telling a team what changes are being made, a leader might say, \u201cWe\u2019re shifting our focus to this new project. Here\u2019s why we believe it\u2019s the best direction. What are your thoughts on this approach?\u201d This practice opens the door for dialogue and fosters a sense of shared ownership in decisions.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A key strategy for establishing a culture of dialogue is <a href=\"http:\/\/127.0.0.1:8081\/courses\/6-critical-practices\/use-feedback-as-fuel\/\" target=\"_blank\" rel=\"noreferrer noopener\">regular feedback<\/a>. Leaders should create routine opportunities for open conversations where team members can voice concerns, share ideas, and provide constructive criticism. This is enhanced through practices like <a href=\"http:\/\/127.0.0.1:8081\/courses\/6-critical-practices\/communicate-as-a-coach\/\" target=\"_blank\" rel=\"noreferrer noopener\">holding regular 1-on-1s<\/a> where leaders not only check in on progress but also listen to feedback, ask probing questions, and engage in meaningful discussions about personal and team growth.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Make the most of your face-to-face meetings and build a two-way dialogue culture when you download our guide, <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-100-questions-for-better-1-on-1s?x=j4G37p&amp;lb-mode=overlay\" target=\"_blank\" rel=\"noreferrer noopener\">100+ Questions for Better 1-on-1s With Your Direct Reports<\/a>.&nbsp;<\/strong><\/p>\n\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"a8\">&nbsp;<\/a>\n\n\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>5. Adapt Messages to Different Audiences and Channels<\/strong>&nbsp;<\/p>\n\n\n<section class=\"block block-pull-quote\">\n    <img decoding=\"async\" class=\"quote\" src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/quote.png\" alt=\"Quote PNG\">\n    <div class=\"quote-inner\">\n        <h2>People\u2019s attention is now the scarcest commodity there is, which is ironic when half our time is spent communicating. A structured powerful message, impactful visuals, and a tailored delivery is how to shift the knowledge or behavior of any audience.<\/h2>\n        <p class=\"quote-author\">&mdash; Julie Schmidt, Account Executive for Key Accounts, FranklinCovey\u00a0<\/p>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<p class=\"wp-block-paragraph\">According to Grammarly, the average knowledge worker spends <a href=\"https:\/\/www.grammarly.com\/business\/learn\/introducing-2024-state-of-business-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\">88% of their workweek <\/a>communicating across various channels.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Effective leaders know that communication is not one-size-fits-all. The way a message is delivered\u2014and through the channel being used to communicate it\u2014can make all the difference in how it\u2019s received. Strong communicators adjust their tone, format, and delivery to meet the specific needs of their audience and the constraints of the communication channel. This adaptability is essential for ensuring that messages are understood clearly and effectively, no matter the medium.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Leaders must also recognize that different generations and cultures have varied experiences when it comes to communication. For example, <a href=\"http:\/\/127.0.0.1:8081\/blog\/understanding-gen-z-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gen Z<\/a> may be more accustomed to digital communication through instant messaging or emails, while other team members might value face-to-face conversations for more complex topics. Understanding these differences\u2014and adapting accordingly\u2014helps prevent misunderstandings, increases speed of adoption, and promotes a more engaging communication environment.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Make your written communication count when you download our free guide, <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-communicate-with-impact?x=j4G37p&amp;lb-mode=overlay\" target=\"_blank\" rel=\"noreferrer noopener\">How Leaders Can Communicate With Impact<\/a>.&nbsp;<\/strong><\/p>\n\n\n\n<section class=\"block block-image-with-text \">\n    <div class=\"uk-flex uk-justify-sb has-background bg-color-gray\">\n                    <div class=\"it-text\">\n                <h2 class=\"heading\">The Most Trusted Leadership Company<\/h2>                <p>Learn how your organization can use our people, content, and technology to create collective action and meaningful change.<\/p>\n                                    <div class=\"cta\">\n                                                        <a href=\"#\" alt=\"Request a Demo\"\n                                    class=\"btn btn-primary\"\n                                    data-uk-toggle=\"target: #request-demo-form\">\n                                        Request a Demo                                <\/a>\n                                            <\/div>\n                            <\/div>\n            <div class=\"it-image\">\n                                    <img decoding=\"async\" \n                        src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                        data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2023\/05\/blog_engage-cta_785x450.jpg\"\n                        alt=\"\"\n                        class=\"bw-to-color lazy\">\n                            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"a9\">&nbsp;<\/a>\n\n\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>6. Align Teams on Vision and Purpose<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Effective leaders don\u2019t just focus on tasks\u2014they communicate how each task connects to the bigger picture. A clear vision and sense of purpose are essential for motivating teams and aligning their efforts with the organization\u2019s long-term goals. This requires leaders to reinforce the \u201cwhy\u201d behind the work, ensuring that every team member understands how their daily efforts contribute to broader organizational outcomes.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Leaders can achieve this by using storytelling and real-world examples to make the vision tangible. By sharing stories of how past successes or team efforts have driven positive change, leaders help teams see the real impact of their work. For example, a leader might explain how the team\u2019s contribution to a new product helped the company meet its sustainability goals, creating a stronger connection to the company&#8217;s mission.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, leaders can inspire <a href=\"http:\/\/127.0.0.1:8081\/blog\/motivation-in-the-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">motivation in the workplace<\/a> by showing how each role contributes to meaningful results. When employees see that their work has a direct impact on the company\u2019s success and values, they are more likely to feel engaged and invested. This approach not only enhances individual performance but also strengthens team collaboration toward a shared vision.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By grounding communication in the &#8220;why,&#8221; leaders help their teams understand the purpose behind their tasks, ultimately driving greater engagement, productivity, and long-term success.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Download our free guide to learn how to <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-mobilize-your-team?x=j4G37p&amp;lb-mode=overlay\" target=\"_blank\" rel=\"noreferrer noopener\">Mobilize Your Team to Deliver Breakthrough Results<\/a> through aligned vision and purpose.&nbsp;<\/strong><\/p>\n\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"a10\">&nbsp;<\/a>\n\n\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>Partner Spotlight: How PepsiCo Foods Scaled Leadership Communication Organization-Wide<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/franklincovey.pathfactory.com\/c\/pepsico-food?x=Ca3t3d&amp;lb-mode=overlay\" target=\"_blank\" rel=\"noreferrer noopener\">PepsiCo Foods North America<\/a> partnered with FranklinCovey to build a consistent, organization-wide leadership development program. Their goal: equip leaders to be more compassionate, strategic, and effective communicators.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PFNA\u2019s approach integrated:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/127.0.0.1:8081\/courses\/the-7-habits\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>The 7 Habits of Highly Effective People<\/em><\/strong><\/a><sup>\u00ae<\/sup> to reinforce listening, collaboration, and mutual respect as leadership tools.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/127.0.0.1:8081\/courses\/4essentialroles\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>The 4 Essential Roles of Leadership<\/em><\/strong><\/a><sup>\u00ae<\/sup> to help leaders connect, clarify, and coach effectively.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/127.0.0.1:8081\/courses\/6-critical-practices\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>The 6 Critical Practices of Leading a Team<\/em><\/strong><\/a><sup>\u00ae<\/sup> to foster alignment, feedback, and execution.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Delivered through the <a href=\"http:\/\/127.0.0.1:8081\/all-access-pass\/\" target=\"_blank\" rel=\"noreferrer noopener\">FranklinCovey All Access Pass<\/a><sup>\u00ae<\/sup>, the program scaled across levels with tools for peer coaching, On Demand learning, and integrated sustainment.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Outcomes:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>2,882 leaders trained in a single year&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>10%\u201313% skill improvement in targeted communication areas&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>83%\u201390% of participants would recommend the training&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Organization health scores improved by six points year-over-year&nbsp;<\/li>\n<\/ul>\n\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"a11\">&nbsp;<\/a>\n\n\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>Develop Leadership Communication Skills for Improved Organizational Trust &amp; Execution&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The bottom line:<\/strong> What worked for PepsiCo can work in any organization committed to building a culture of trust and execution through stronger communication.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each of these six skills represents a behavioral choice leaders can develop through focused practice. Whether it&#8217;s listening more intentionally, clarifying expectations, or aligning messages with purpose, communication is the lever that activates trust and performance.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Choose one habit to strengthen this week, and start reinforcing a culture of clear, confident leadership.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Explore FranklinCovey\u2019s full<a href=\"http:\/\/127.0.0.1:8081\/insights\/communication-and-collaboration\/\" target=\"_blank\" rel=\"noreferrer noopener\"> <\/a><a href=\"http:\/\/127.0.0.1:8081\/insights\/communication-and-collaboration\/\" target=\"_blank\" rel=\"noreferrer noopener\">Communication &amp; Collaboration Solution<\/a> to learn how your organization can build a consistent leadership language that scales clarity, trust, and results.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Leadership communication skills: 1. Listen to understand \u2022 2. Communicate with clarity \u2022 3. Model consistency \u2022 Read more.<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[58],"tags":[],"class_list":["post-49275","post","type-post","status-publish","format-standard","hentry","category-leadership"],"acf":[],"_links":{"self":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/posts\/49275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/comments?post=49275"}],"version-history":[{"count":12,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/posts\/49275\/revisions"}],"predecessor-version":[{"id":49879,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/posts\/49275\/revisions\/49879"}],"wp:attachment":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/media?parent=49275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/categories?post=49275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/tags?post=49275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}