{"id":48792,"date":"2025-08-14T17:02:04","date_gmt":"2025-08-15T00:02:04","guid":{"rendered":"https:\/\/www.franklincovey.com\/?page_id=48792"},"modified":"2026-07-07T17:50:56","modified_gmt":"2026-07-08T00:50:56","slug":"first-level-leaders","status":"publish","type":"page","link":"https:\/\/franklincovey.kz\/en\/people\/first-level-leaders\/","title":{"rendered":"Leadership Level: First-Level Leaders"},"content":{"rendered":"\n<section class=\"block block-cta-hero \">\n\t<div class=\"uk-flex uk-justify-sb\">\n\t\t<div class=\"hero-content\">\n\t\t\t\t\t\t\t<div class=\"breadcrumbs\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/people\/\" alt=\"How We Help\">How We Help<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h1>Uplift Your <br>First-Time <br>Leaders <\/h1>\n\t\t\t\t\t\t\t<div class=\"subtitle\">Equip new and emerging leaders with the mindsets and skillsets to achieve breakthrough results through their teams. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"hero-image\">\n\t\t\t\t\t\t<img \n\t\t\t\tsrc=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n\t\t\t\tdata-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/first-level-leaders-610x480-1-2.jpg\"\n\t\t\t\talt=\"\"\n\t\t\t\twidth=\"610\" height=\"480\"\n\t\t\t\tclass=\"image-main lazy\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-lead-gen format-small\">\n        <div class=\"uk-child-width-1-4@m uk-child-width-1-2@s uk-grid-match\" data-uk-grid data-uk-height-match=\"target : .title\">\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-gray \">\n                                            <p class=\"gen-category\">Free Guide<\/p>\n                        <div class=\"title\">Crucial Insights for First Level Leaders <div class=\"carret\"><\/div><\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-crucial-insights-for-first-level-leaders?x=HMPnno&#038;lb-mode=overlay\" class=\"btn btn-primary\" target=\"_blank\" alt=\"Lead With Confidence\">Lead With Confidence<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-black \">\n                                            <p class=\"gen-category\">Blog<\/p>\n                        <div class=\"title\">Managing Gen Z at Work: 9 Strategies and Tips for Today&#8217;s Leaders <div class=\"carret\"><\/div><\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/managing-gen-z-at-work?x=HMPnno&#038;lb-mode=overlay\" class=\"btn btn-primary\" target=\"_blank\" alt=\"Lead the Next Generation\">Lead the Next Generation<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-gray \">\n                                            <p class=\"gen-category\">Free Guide<\/p>\n                        <div class=\"title\">100+ Questions for Better 1-on-1s <div class=\"carret\"><\/div><\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-100-questions-for-better-1-on-1s?x=HMPnno&#038;lb-mode=overlay\" class=\"btn btn-primary\" target=\"_blank\" alt=\"Upgrade Your 1-on-1s\">Upgrade Your 1-on-1s<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-black \">\n                                            <p class=\"gen-category\">Free Webcast<\/p>\n                        <div class=\"title\">Everyone Deserves a Great Manager <div class=\"carret\"><\/div><\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/www.franklincovey.com\/events\/webcast-series\/manager\/\" class=\"btn btn-primary\" target=\"_self\" alt=\"Secure Your Space\">Secure Your Space<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-intro-text headings-left\" data-id=\"block_ff5731beed36ec3d16a8d7fcb25fd8a3\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2>Support first-time leaders with essential skills and modern mindsets. \n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p>Making the transition from individual contributor to new leader is one of the toughest professional moments in a person\u2019s career. In fact, FranklinCovey Insights revealed that 81% of experienced leaders say becoming a manager for the first time was a much bigger challenge than they had realized. <\/p>\n<p>Too often, organizations promote star performers into management roles based on their technical skills. But it takes much more than that to excel as a frontline leader. Human skills matter just as much as\u2014or sometimes more than\u2014technical proficiency. <\/p>\n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-image-with-text \">\n    <div class=\"uk-flex uk-justify-sb has-background bg-color-gray\">\n                    <div class=\"it-text\">\n                <h2 class=\"heading\">Equip new leaders to achieve results through their people. <\/h2>                <p>To flourish, first-time leaders need the effective skillsets and mindsets to empower their teams and inspire them to achieve outstanding results. These new leaders must build trust, align teams around shared goals, create cultures of feedback, and navigate challenging periods of change to keep their direct reports engaged, productive, and accountable to their results. <\/p>\n                            <\/div>\n            <div class=\"it-image\">\n                                    <img decoding=\"async\" \n                        src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                        data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/negotiate-win-win-785x450-1-2.jpg\"\n                        alt=\"\"\n                        class=\"bw-to-color lazy\">\n                            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n\n<section class=\"block block-intro-text headings-left\" data-id=\"block_f41ce9a8cfc4abe3886c48e884be78ac\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2>No support, no success. \n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p>Data shows that 58% of new managers receive no formal leadership training before starting to lead a team.<a href=\"#pryor\">*<\/a> By actively developing your new and emerging leaders, you\u2019ll invest in their growth while creating a competitive edge for your organization\u2014creating a culture where people want to stay and can thrive.<\/p>\n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-circumstances\">\n\t\t<div class=\"headings\">\n\t\t        <div class=\"intro-headings\">\n            <div class=\"title\">Resources to build better leaders: <\/div>\n        <\/div>\n    \t\t<\/div>\n\t\t<div class=\"uk-grid-medium uk-child-width-1-3@l uk-child-width-1-2@m circumstance-list\" data-uk-grid data-uk-height-match=\"target: .circumstance\">\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"circumstance bg-color-black\">\n\t\t\t\t\t<div class=\"details\">\n\t\t\t\t\t\t<div class=\"eyebrow\">Free Guide<\/div>\n\t\t\t\t\t\t<div class=\"title\">Leading Through Uncertainty: 4 Strategies For Doing More of the Right Things With Less<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"video-preview\">\n\t\t\t\t\t\t<img \n\t\t\t\t\t\t\tsrc=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/course-5c-785x450-1.jpg\"\n\t\t\t\t\t\t\talt=\"\">\n\t\t\t\t\t\t<div class=\"copy\">\n\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta\">\n                            <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-leading-through-uncertainty?x=HMPnno&#038;lb-mode=overlay\"\n                            \talt=\"Do More With Less\"\n                            \tclass=\"btn btn-primary\"\n                            \ttarget=\"\">Do More With Less<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"circumstance bg-color-black\">\n\t\t\t\t\t<div class=\"details\">\n\t\t\t\t\t\t<div class=\"eyebrow\">Blog<\/div>\n\t\t\t\t\t\t<div class=\"title\">The Leader&#8217;s Guide to Enhancing Team Productivity and Workplace Efficiency<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"video-preview\">\n\t\t\t\t\t\t<img \n\t\t\t\t\t\t\tsrc=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/running-meetings-785x450-1.jpg\"\n\t\t\t\t\t\t\talt=\"\">\n\t\t\t\t\t\t<div class=\"copy\">\n\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta\">\n                            <a href=\"https:\/\/resources.franklincovey.com\/c\/the-leaders-guide-to-enhancing-productivity?x=HMPnno&#038;lb-mode=overlay\"\n                            \talt=\"Enhance Efficiency\"\n                            \tclass=\"btn btn-primary\"\n                            \ttarget=\"\">Enhance Efficiency<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"circumstance bg-color-black\">\n\t\t\t\t\t<div class=\"details\">\n\t\t\t\t\t\t<div class=\"eyebrow\">Free Guide<\/div>\n\t\t\t\t\t\t<div class=\"title\">Listen like a leader: 9 Tips to Drive Powerful Conversations<br><br><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"video-preview\">\n\t\t\t\t\t\t<img \n\t\t\t\t\t\t\tsrc=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/develop-retain-785x450-1.jpg\"\n\t\t\t\t\t\t\talt=\"\">\n\t\t\t\t\t\t<div class=\"copy\">\n\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta\">\n                            <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-listen-like-a-leader?x=HMPnno&#038;lb-mode=overlay\"\n                            \talt=\"Increase Your Skill\"\n                            \tclass=\"btn btn-primary\"\n                            \ttarget=\"\">Increase Your Skill<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t<span class=\"animated-line\"><\/span>\n<\/section>\n\n\n\n<section class=\"block block-customer-stories \">\n    <h2 class=\"title\">First-Time Leader Success Stories <\/h2>\n    <div class=\"accordion\" data-uk-height-match=\"target: h2\">\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>ODW Logistics<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/case-study-planning-300x520-1-1.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Empowering Managers Through Purposeful Leadership Development<\/h3>\n                                                        <p>ODW Logistics sought to empower their managers by designing leadership development opportunities. They started asking, \u201cWhat does good leadership mean for us?\u201d and found the question to be more complicated than they originally thought. They knew their leadership programs needed to be execution-driven, results-oriented, and intellectually engaging.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/odw-logistics?x=FzrkAz&#038;lb-mode=overlay\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Read Now\"\n                                    >Read Now<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>PepsiCo<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/case-study-tech-2-300x520-1-1.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Building Leaders at Every Level<\/h3>\n                                                        <p>PepsiCo Foods North America desired a consistent leadership training with content that progressed over time. Curating content from FranklinCovey&#8217;s All Access Pass<sup>&reg;<\/sup>, they launched their CORE Leadership program to build empathic leaders at all levels of their organization.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/pepsico-food?x=FzrkAz&#038;lb-mode=overlay\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Read Now\"\n                                    >Read Now<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>United Health Group<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/case-study-medical-2-300x520-1-1.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Empowering First-Level Leaders Worldwide<\/h3>\n                                                        <p>Walter Baumann, owner of the Emerging Leaders Program for the UnitedHealth Group, shares his experience utilizing FranklinCovey&#8217;s All Access Pass<sup>&reg;<\/sup> to increase development of individual contributors and first level managers at a global scale. Watch how he used the solutions to develop leadership skills, navigate cultural differences and achieve higher satisfaction of the Emerging Leaders Program.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/unitedhealth-group?x=FzrkAz&#038;lb-mode=overlay\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Watch Now\"\n                                    >Watch Now<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>Raymour &#038; Flanigan<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/case-study-leader-3-300x520-1-1.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Elevating Leadership From the Inside Out<\/h3>\n                                                        <p>Raymour &amp; Flanigan identified skill gaps among mid-level leaders, particularly in shifting perspectives and adopting new paradigms. They utilized <em>The 7 Habits of Highly Effective People<sup>&reg;<\/sup><\/em> in key areas for growth, including core competencies like proactivity, prioritization, active listening, team building, collaboration, and fostering trust-based relationships.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/raymour-flanigan?x=FzrkAz&#038;lb-mode=overlay\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Read Now\"\n                                    >Read Now<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n<section class=\"block block-full-width-form \">\n    <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"fw-intro\">\n                                        <div class=\"title\">Build great leaders from the start. <\/div>\n                                        <p>Develop new and emerging leaders who inspire their teams to achieve what matters most when you connect with an expert today. <\/p>\n                    <\/div>\n        <div class=\"fw-text\">\n                                            <div class=\"hs-form-html\" data-region=\"\" data-form-id=\"8ea3b607-8d8f-4105-802e-b8806e050db7\" data-portal-id=\"\"><\/div>\n                        <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n<a href=\"#\" class=\"block-anchor-point\" id=\"pryor\">&nbsp;<\/a>\n\n\n<p class=\"has-small-font-size wp-block-paragraph\"><em>*Pryor Learning. &#8220;The Management Training Gap: Why 60% of New Managers Fail.&#8221; 2026. Available at: <a href=\"https:\/\/www.pryor.com\/blog-categories\/management-supervision-and-leadership\/the-management-training-gap.html\">https:\/\/www.pryor.com\/blog-categories\/management-supervision-and-leadership\/the-management-training-gap.html<\/a>. Accessed June 2026.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>*Pryor Learning. &#8220;The Management Training Gap: Why 60% of New Managers Fail.&#8221; 2026. Available at: https:\/\/www.pryor.com\/blog-categories\/management-supervision-and-leadership\/the-management-training-gap.html. Accessed June 2026.<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":48776,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-48792","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/pages\/48792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/comments?post=48792"}],"version-history":[{"count":8,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/pages\/48792\/revisions"}],"predecessor-version":[{"id":54841,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/pages\/48792\/revisions\/54841"}],"up":[{"embeddable":true,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/pages\/48776"}],"wp:attachment":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/media?parent=48792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}