{"id":48764,"date":"2025-08-14T16:32:43","date_gmt":"2025-08-14T23:32:43","guid":{"rendered":"https:\/\/www.franklincovey.com\/?page_id=48764"},"modified":"2026-07-07T18:11:43","modified_gmt":"2026-07-08T01:11:43","slug":"healthcare","status":"publish","type":"page","link":"https:\/\/franklincovey.kz\/en\/industries\/healthcare\/","title":{"rendered":"Industry: Healthcare"},"content":{"rendered":"\n<section class=\"block block-hero-banner block-abm-hero block-video-hero\">\n\t\t<div class=\"uk-flex uk-justify-sb\">\n\t\t<div class=\"hero-content\">\n\t\t\t\t\t\t\t<div class=\"breadcrumbs\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/industries\/\" alt=\"How We Help\">How We Help<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h1>Healthcare&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/h1>\n\t\t\t\t\t\t\t<div class=\"subtitle\">Align and engage your teams for better patient<br> outcomes amid unpredictable change.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"hero-image has-video\">\n\t\t\t\t\t        \t<iframe \n\t\t        \t\t\tid=\"video_hero_frame\"\n\t                        title=\"video\"\n\t                        src=\"https:\/\/players.brightcove.net\/1302165881001\/x3P9v0DEc_default\/index.html?videoId=6392817190112\" allowfullscreen=\"\" allow=\"encrypted-media\"><\/iframe>\n\t\t       \t\t\t<\/div>\n\t<\/div>\n\t<div class=\"animated-line\"><\/div>\n<\/section>\n\n<script>\n    jQuery(function() {\n        calculateFrame()\n    });\n    function calculateFrame(){\n    \tvar $frame = jQuery(\"#video_hero_frame\");\n    \tvar parts = $frame.width()\/16;\n    \tvar height = parts * 9;\n    \t$frame.height(height);\n    }\n    jQuery(window).resize(function () {\n    \tcalculateFrame();\n    });\n<\/script>\n\n\n<section class=\"block block-lead-gen format-large\">\n        <div class=\"uk-child-width-1-4@m uk-child-width-1-2@s uk-grid-match\" data-uk-grid data-uk-height-match=\"target : .title\">\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-black \">\n                                            <p class=\"gen-category\">Free Guide<\/p>\n                        <div class=\"title\">The Energy of Change <div class=\"carret\"><\/div><\/div>\n                                                <div class=\"gen-text\">\n                            <p>Navigate a Dynamic Healthcare Landscape<\/p>\n                        <\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-energy-of-change-healthcare?x=I3gLHl&#038;lb-mode=overlay\" class=\"btn btn-primary\" target=\"_blank\" alt=\"Download Now\">Download Now<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-gray \">\n                                            <p class=\"gen-category\">Free Guide<\/p>\n                        <div class=\"title\">Rethinking the High-Turnover Hospital <div class=\"carret\"><\/div><\/div>\n                                                <div class=\"gen-text\">\n                            <p>How Nurse Leaders Build Retention and Performance<\/p>\n                        <\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-rethinking-the-high-turnover-hospital?x=I3gLHl&#038;lb-mode=overlay\" class=\"btn btn-primary\" target=\"_blank\" alt=\"Download Now\">Download Now<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-black \">\n                                            <p class=\"gen-category\">Free Guide<\/p>\n                        <div class=\"title\">Treating the System <div class=\"carret\"><\/div><\/div>\n                                                <div class=\"gen-text\">\n                            <p>Leadership Development Drives Patient Experience<\/p>\n                        <\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-treating-the-system?x=I3gLHl&#038;lb-mode=overlay\" class=\"btn btn-primary\" target=\"_blank\" alt=\"Download Now\">Download Now<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-gray \">\n                                            <p class=\"gen-category\">Webcast<\/p>\n                        <div class=\"title\">Excellence as the Standard <div class=\"carret\"><\/div><\/div>\n                                                <div class=\"gen-text\">\n                            <p>Creating a Consistent Hospital Patient Experience<\/p>\n                        <\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/www.franklincovey.com\/events\/webcast-series\/excellence-as-the-standard\/\" class=\"btn btn-primary\" target=\"_blank\" alt=\"Learn More\">Learn More<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-intro-text headings-left\" data-id=\"block_bd065a5fa214d4597b7ddb666a52eac2\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2>Today\u2019s healthcare leaders face rapid disruption on all sides.\n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p>From rising costs and workforce shortages to advancing AI and regulatory shifts, healthcare organizations are bombarded with change.<\/p>\n<p>As employee burnout, cybersecurity threats, and supply chain disruptions reach new heights, leaders must accomplish more with fewer resources\u2014without compromising patient care.<\/p>\n<p>The key is not to do more with less, but to focus on more of what really matters. By building agility and trust, embracing emerging technologies, and prioritizing purpose and connection, healthcare leaders can help their teams effectively navigate change, reduce burnout and disengagement, and improve patient satisfaction.<\/p>\n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-image-with-text \">\n    <div class=\"uk-flex uk-justify-sb has-background bg-color-black\">\n                    <div class=\"it-text\">\n                <h2 class=\"heading\">A Paradigm Shift <\/h2>                <p>A skilled healthcare leader can turn disruption into an opportunity for innovation and growth by helping their teams prepare for, persist through, and gain new perspectives from change. Not only does this improve healthcare processes and outcomes, but it also keeps teams engaged when times get tough.<\/p>\n                            <\/div>\n            <div class=\"it-image\">\n                                    <img decoding=\"async\" \n                        src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                        data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/healthcare-paradigm-shift-785x450-1.jpg\"\n                        alt=\"\"\n                        class=\"bw-to-color lazy\">\n                            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n\n<section class=\"block block-intro-text headings-left\" data-id=\"block_cca1734a1aef0e20382b563e49e978c9\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2>Change is constant\u2014and the pattern is predictable.\n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p>At the end of the day, it\u2019s your people who make change happen. How leaders facilitate change enables them to turn adversity and persistence into innovation. When you foster trust, enable efficiency, and manage change effectively, your teams will persist beyond the temporary discomfort of uncertainty to embrace the opportunity of disruption\u2014finding new ways to grow, care, and achieve greatness.<\/p>\n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-circumstances\">\n\t\t<div class=\"headings\">\n\t\t        <div class=\"intro-headings\">\n            <div class=\"title\">Spot the symptoms. Treat the system.<br>&nbsp;<\/div>\n        <\/div>\n    \t\t        <div class=\"intro-text\">\n\t            <p>Nurse burnout and high turnover indicate a poor prognosis for patient experience.<br \/>\nLearn how CNOs and hospital leaders can amplify employee engagement for improved patient outcomes.<\/p>\n\t        <\/div>\n\t    \t<\/div>\n\t\t<div class=\"uk-grid-medium uk-child-width-1-2@l uk-child-width-1-2@m circumstance-list\" data-uk-grid data-uk-height-match=\"target: .circumstance\">\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"circumstance bg-color-gray\">\n\t\t\t\t\t<div class=\"details\">\n\t\t\t\t\t\t<div class=\"eyebrow\"><\/div>\n\t\t\t\t\t\t<div class=\"title\">Hospital Employee Engagement<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"video-preview\">\n\t\t\t\t\t\t<img \n\t\t\t\t\t\t\tsrc=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/hospital-engagement-700x344-1.jpg\"\n\t\t\t\t\t\t\talt=\"\">\n\t\t\t\t\t\t<div class=\"copy\">\n\t\t\t\t\t\t\t<p>Nurses and patients can\u2019t thrive in low-trust environments with ineffective leadership. Transform your teams from burned-out and apathetic to motivated, connected, and aligned around the goals that matter most. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta\">\n                            <a href=\"\/industries\/healthcare\/hospital-employee-engagement\/\"\n                            \talt=\"Engage Your Teams\"\n                            \tclass=\"btn btn-white\"\n                            \ttarget=\"\">Engage Your Teams<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t<div class=\"circumstance bg-color-gray\">\n\t\t\t\t\t<div class=\"details\">\n\t\t\t\t\t\t<div class=\"eyebrow\"><\/div>\n\t\t\t\t\t\t<div class=\"title\">Improving Patient Experience<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"video-preview\">\n\t\t\t\t\t\t<img \n\t\t\t\t\t\t\tsrc=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/patient-experience-700x344-1.jpg\"\n\t\t\t\t\t\t\talt=\"\">\n\t\t\t\t\t\t<div class=\"copy\">\n\t\t\t\t\t\t\t<p>HCAHPS scores have huge financial implications for hospitals\u2014but they\u2019re determined by more than nursing capability. Strengthen the leadership behaviors that drive performance, quality of care, and patient experience outcomes.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta\">\n                            <a href=\"\/industries\/healthcare\/improving-patient-experience\/\"\n                            \talt=\"Raise Your Scores\"\n                            \tclass=\"btn btn-white\"\n                            \ttarget=\"\">Raise Your Scores<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t<span class=\"animated-line\"><\/span>\n<\/section>\n\n\n\n<section class=\"block block-customer-stories \">\n    <h2 class=\"title\">Healthcare Success Stories <\/h2>\n    <div class=\"accordion\" data-uk-height-match=\"target: h2\">\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>Advent Health<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/case-study-healthcare3-300x520-1.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Reducing Turnover Through Development<\/h3>\n                                                        <p>AdventHealth had a vision to establish a culture and organization that identified, developed, and helped grow leaders over time\u2014ultimately focusing on development to reduce turnover. Watch how AdventHealth leveraged FranklinCovey&#8217;s All Access Pass<sup>&reg;<\/sup>\ufe0f to develop their leaders and to achieve a 50% reduction in leadership turnover.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/advent-health?x=nxvna_&#038;lb-mode=overlay\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Watch Now\"\n                                    >Watch Now<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>A Regional Leader in Healthcare<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/case-study-medical-2-300x520-1-1.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Innovating Employee Excellence<\/h3>\n                                                        <p>A medical center focuses on innovating employee excellence. With the help of FranklinCovey\u2019s All Access Pass<sup>&reg;<\/sup>, its leadership education and development program has been transformed, and growth continues to expand today.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/a-regional-leader-in-healthcare?x=nxvna_&#038;lb-mode=overlay\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Read Now\"\n                                    >Read Now<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>Dekalb Medical Center<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/case-study-medical-300x520-1-1.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Breakthrough Patient Satisfaction<\/h3>\n                                                        <p>Dekalb Medical Center used <em>The 4 Disciplines of Execution<\/em><sup>&reg;<\/sup> to achieve breakthrough results with their patient satisfaction scores. See how they moved from the nation&#8217;s 3rd percentile to the 99th percentile.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/dekalb-medical-center?x=nxvna_&#038;lb-mode=overlay\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Watch Now\"\n                                    >Watch Now<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>United Health Group<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/franklincovey.kz\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/franklincovey.kz\/wp-content\/uploads\/2026\/07\/UH_300x520.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Global Talent Development<\/h3>\n                                                        <p>Walter Baumann, owner of the Emerging Leaders Program for United Health Group, shares his experience utilizing FranklinCovey&#8217;s All Access Pass<sup>&reg;<\/sup> to increase development of individual contributors and first level managers on a global scale. Watch how he used the solutions to develop leadership skills, navigate cultural differences and achieve higher satisfaction in the Emerging Leaders Program.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/unitedhealth-group?x=nxvna_&#038;lb-mode=overlay\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Watch Now\"\n                                    >Watch Now<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n<section class=\"block block-full-width-form \">\n    <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"fw-intro\">\n                                        <div class=\"title\">Reinvigorate your workforce. Deliver better patient care. <\/div>\n                                        <p>Discover how FranklinCovey can develop your leaders, improve your culture, and build engaged, high-performing teams. Complete the form to connect with an expert today.<\/p>\n                    <\/div>\n        <div class=\"fw-text\">\n                                            <div class=\"hs-form-html\" data-region=\"\" data-form-id=\"8ea3b607-8d8f-4105-802e-b8806e050db7\" data-portal-id=\"\"><\/div>\n                        <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":23,"featured_media":0,"parent":48759,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-48764","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/pages\/48764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/comments?post=48764"}],"version-history":[{"count":31,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/pages\/48764\/revisions"}],"predecessor-version":[{"id":54871,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/pages\/48764\/revisions\/54871"}],"up":[{"embeddable":true,"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/pages\/48759"}],"wp:attachment":[{"href":"https:\/\/franklincovey.kz\/en\/wp-json\/wp\/v2\/media?parent=48764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}